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If you’re unhappy with your soap, write to us and prepare to send it back, so we can investigate what went wrong with your batch. We’ll send you a different loaf or refund your soap purchase; whichever you prefer.

The fastest way to get in touch with us, especially for specific order questions is to email us at [email protected]. For general questions, or just to hang out with people who love great-smelling stuff, join the Coconut Cream Soap Discord community. 

Yes, and we hope you will! We strive to minimize plastic packaging and use recyclable paper and cardboard as much as possible. Plus, we urge you to recycle any other packaging – including bubble mailers –  at participating recycling centers around your community. Check out plasticfilmrecycling.org to find the closest places to recycle in your…

Yes! As long as they’re in the USA.

Shipping costs will vary depending on the amount of soap you order and your distance from North Carolina. We use the cheapest available USPS option of your choice to deliver your custom soap.

You can pay for your Coconut Cream Soaps with Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, Square and even Stripe.

Currently, we deliver handmade soaps to the USA only.

Please estimate 3-4 weeks to receive your soap. We make every single batch of soap when you place your order, to your specifications, and handmade soaps that include lye should cure before use. We do everything we can to make every other part of the process as fast as possible. We will process most orders…

Coconut Cream Soaps are handmade in small batches in Fayetteville, North Carolina, USA.

You should use your soap in 12 months or less for maximum freshness, lather and scent. But if you REALLY stock up, keep your soaps wrapped in their packaging and stored in a cool, dry place, and they should work well for up to 24 months. That said, if you keep them lonely like that,…