Posts by Coconut Cream Soap
Satisfaction Guarantee
If you’re unhappy with your soap, write to us and prepare to send it back, so we can investigate what went wrong with your batch. We’ll send you a different loaf or refund your soap purchase; whichever you prefer.
Read MoreI don’t see my question, how do I contact you?
The fastest way to get in touch with us, especially for specific order questions is to email us at [email protected]. For general questions, or just to hang out with people who love great-smelling stuff, join the Coconut Cream Soap Discord community.
Read MoreCan I recycle my Coconut Cream Soap packaging?
Yes, and we hope you will! We strive to minimize plastic packaging and use recyclable paper and cardboard as much as possible. Plus, we urge you to recycle any other packaging – including bubble mailers – at participating recycling centers around your community. Check out plasticfilmrecycling.org to find the closest places to recycle in your…
Read MoreDo you ship Coconut Cream Soap to P.O. boxes?
Yes! As long as they’re in the USA.
Read MoreHow much does it cost to ship the soap?
Shipping costs will vary depending on the amount of soap you order and your distance from North Carolina. We use the cheapest available USPS option of your choice to deliver your custom soap.
Read MoreWhat payment methods can I use to order?
You can pay for your Coconut Cream Soaps with Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, Square and even Stripe.
Read MoreWhere can you ship Coconut Cream Soaps?
Currently, we deliver handmade soaps to the USA only.
Read MoreHow long will it take to get my custom soap?
Please estimate 3-4 weeks to receive your soap. We make every single batch of soap when you place your order, to your specifications, and handmade soaps that include lye should cure before use. We do everything we can to make every other part of the process as fast as possible. We will process most orders…
Read MoreWhere are Coconut Cream Soaps made?
Coconut Cream Soaps are handmade in small batches in Fayetteville, North Carolina, USA.
Read MoreWhat’s the shelf life of a bar of Coconut Cream Soap?
You should use your soap in 12 months or less for maximum freshness, lather and scent. But if you REALLY stock up, keep your soaps wrapped in their packaging and stored in a cool, dry place, and they should work well for up to 24 months. That said, if you keep them lonely like that,…
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